# Reshetcall (רשתקול)

> Reshetcall is an Israeli cloud‑telecom company (founded 2014, ISO/IEC 27001 certified) and the **sole Israeli representative** of five leading voice platforms. We plan, customize, integrate and project‑manage the full voice stack - phone numbers, cloud PBX, contact center, mobile softphone and AI voice agents - as one partner, with Hebrew support. The website is bilingual: Hebrew (default) at the root and English under /en/.

Contact: phone 077‑9006000 (Israel) / +972‑77‑900‑6000, email info@reshetcall.co.il, address Hanamal 33/2, 3303132, Israel.

## Products (we are the sole Israeli representative)

Each product page is also its capability page - it lists the product's full feature set. PBX.IM is the Cloud PBX / UCaaS feature page; CONTAQT is the Contact Center / CCaaS feature page; Business Messaging covers WhatsApp Business.

- [PBX.IM - Cloud PBX / UCaaS](https://reshetcall.co.il/en/products/pbx-im): AI‑powered cloud business phone system - smart routing, IVR, transcription, auto‑dialer, SMS/WhatsApp, CRM integrations. All in the browser, no hardware. (This is the Cloud PBX / מרכזייה - not CONTAQT.)
- [CONTAQT - Cloud Contact Center / CCaaS](https://reshetcall.co.il/en/products/contaqt): omnichannel contact center - voice, chat and social in one place, AI predictive dialer, real‑time monitoring, CRM integrations. (This is the contact center / מוקד - not a PBX.)
- [DIDHub - DID / virtual phone numbers](https://reshetcall.co.il/en/products/didhub): self‑serve marketplace for numbers in 130+ countries (local, national, toll‑free, mobile), instant activation, no contracts.
- [Spanvox - white‑label mobile softphone](https://reshetcall.co.il/en/products/spanvox): native mobile softphone for any PBX, reliable push and NAT traversal, under your brand, deployed in days.
- [Rayvoc - AI voice agents](https://reshetcall.co.il/en/products/rayvoc): AI voice agents with telephony built in - real inbound/outbound calls, sub‑second latency, any LLM, 20 languages, 100+ countries.

## Solutions

- [Cloud Contact Center (CCaaS)](https://reshetcall.co.il/en/solutions/cloud-contact-center)
- [Cloud PBX & Business VoIP (UCaaS)](https://reshetcall.co.il/en/solutions/cloud-pbx-voip)
- [Smart Call Routing & IVR](https://reshetcall.co.il/en/solutions/call-routing): IVR menus, skills‑ and hours‑based routing (ACD), smart queues, callback and mobile fallback.
- [Business Messaging (SMS / WhatsApp / Fax‑to‑Email)](https://reshetcall.co.il/en/solutions/business-messaging): bulk SMS to 217 countries, WhatsApp Business, fax‑to‑email and encrypted team chat.
- [Microsoft Teams Direct Routing](https://reshetcall.co.il/en/solutions/teams-direct-routing): route your numbers into Teams and call out with the same caller ID, via a managed SBC.
- [International Voice Termination (wholesale)](https://reshetcall.co.il/en/solutions/voice-termination)
- [DID & Virtual Phone Numbers (130+ countries)](https://reshetcall.co.il/en/solutions/did-numbers)
- [AI Voice Agents & Service Bots](https://reshetcall.co.il/en/solutions/ai-voice-agents)

## Professional services

- [Services overview](https://reshetcall.co.il/en/services): consultation, customization, integration (CRM / ticketing / APIs) and end‑to‑end project management.

## Key pages

- [Home](https://reshetcall.co.il/en/)
- [Blog](https://reshetcall.co.il/en/blog): guides on cloud PBX, CCaaS, DID numbers, voice termination, AI voice agents and digital transformation. Key guides:
  - [How to set up a call center](https://reshetcall.co.il/en/blog/set-up-call-center)
  - [Cloud PBX pricing guide (what it costs in Israel)](https://reshetcall.co.il/en/blog/cloud-pbx-cost)
  - [How to choose a cloud PBX](https://reshetcall.co.il/en/blog/how-to-choose-cloud-pbx)
  - [Star numbers (מספרי כוכבית) in Israel](https://reshetcall.co.il/en/blog/star-numbers-israel)
  - [1‑800 / 1‑700 / 1‑900 special numbers in Israel](https://reshetcall.co.il/en/blog/special-numbers-israel)
  - [A virtual number for WhatsApp Business](https://reshetcall.co.il/en/blog/virtual-number-whatsapp)
  - [Hebrew voice bots - what they are and how to deploy](https://reshetcall.co.il/en/blog/hebrew-voice-bot)
- [About](https://reshetcall.co.il/en/about)
- [Contact](https://reshetcall.co.il/en/contact)

## Hebrew (עברית)

The Hebrew site lives at the root: [reshetcall.co.il](https://reshetcall.co.il/) - products at /products/<slug>, solutions at /solutions/<slug>, blog at /blog.